Communication is the lifeblood of any organization. From ancient times the communication process develops time to time but now electronic communication is the most popular way of communication and it hugely developed in recent times. So, let’s know about the latest development of electronic communication
Development of Electronic Communication
A revolution has occurred over the last few years in the field of communication.
Electronic communication (e-communication) involves the collection, processing, storage, and distribution of information through electronic devices. It is a collective reference to the computer, information systems, data communication, and computer networking.
Electronic communication (e-communication) is the result of the integration of computer hardware, computer software, data processing, office automation, networked multimedia, video conferencing, e-mail, etc.
The application of e-communication is expanding fast. Some of the important application areas are banking, health care, transportation, publishing, manufacturing, marketing, entertainment, etc. Internet and internet application (i.e. e-mail, www, file transfer) have a tremendous influence on commerce.
In the very near future business institutions, banks, etc. will have to accommodate software systems like electronic communication, cybercash, cyber coin, electronic wallet, smart care, electronic banking, etc.
Banks, financial and commercial institutions must be prepared to adopt such technologies to compete with similar organizations both within and outside the country.
The latest development in the world of business is Electronic Commerce (or popularly called e-commerce). Called e-business by many, this is a form of business in which commercial activities take place through the use of advanced IT, including special telecommunications and computer mediation.
To speak precisely, e-commerce is done online rather than face to face. Steps involved in e-commerce/business are:
step 1: Establishing a website and then using the site to publish information electronically.
step 2: Advancing the website to “self-service” status, where customers can do things like check their account status or trace the location of a package for delivery.
step 3: Further advancing the website to allow “transactions” including the buying and selling of merchandise and managing resource supply and product distribution chains.
E-Commerce is all about business transactions executed electronically between parties such as companies (business-to-business or B 2 B), companies, and consumers (business-to-consumers or B 2 C), and consumers (consumer-to-consumers or C2C).
E-Commerce offers enormous opportunities in every sphere of business. It helps low-cost trading globally and offers business concerns an opportunity to enter the world market without any loss of time.
E-Commerce includes activates like electronic banking, electronic data interchange (EDI), electronic mail, on-line internet services, all forms of messaging, multimedia communications, video conferencing, etc. e-commerce has brought revolutionary changes in communication and has made business faster, easier, and more efficient.
The core components of e. commerce are integrated messaging; electronic data interchange (EDI) and e-mail. It also includes other technologies like value-added networks, online services, electronic form, value-added networks, multi-enterprise collaboration, file transfer, electronic catalogs, image interchange, etc.
Electronic commerce and the internet
Electronic commerce and communication over the internet offer the tremendous market potential for today’s business. E-commerce both for business over the internet should satisfy the following:
- Authentication, verifying the companies, or parties, executing transactions.
- Integrity, ensuring that files and messages are not altered in transit.
- Privacy with the ability to scramble or encrypt messages is not altered in transit.
- Access control, determining who is given access to a system or network as well as what and how much information is transferred.
- Non-repudiation, preventing companies from denying that they sent or received files.
Research and development activities are continually being carried on to the above-mentioned needs and a number of systems are evolved for e-commerce.
Electronic Data Interchange (EDI)
EDI is the core of e-commerce, EDI is the interchange of business documents in a standard format between trading parties. The exchange of information can take place between organizations having different hardware, operating systems, and applications. EDI is based on:
- EDI Translation Software
- EDI Message standard
- Computerized Processing System
- Date Communication System the benefit of EDI are:
- Reduction in errors, and incorrect judgment and interpretation.
- Faster processing resulting in high productivity and on-time information supply.
- Improved customer service by high processing speed and fewer errors.
- Saving in administrative cost by reducing paper, storage, and duplicate entries.
- Redacting in cycle time resulting in improved profitability and return on assets.
- Better security than the manual system.
Pre-conditions for a wide use of e-communication
- Telephone penetration: In order to enlarge access to e. commerce at the mass level, telephone penetration should be ensured at a rapid pace.
- Wiring through optical fibers: It is essential in order to replace the availability of the internet through telephone which results in recurring telephone bills, slow speed, and frequent disconnection.
- Cyber laws: A Cyberlaw to govern transactions on the net is essential.
- Combating illiteracy: While illiteracy about e. commerce is a battle that will be fought by the players in the market, illiteracy at the grass-root level will have to be tackled on a war footing.
- Providing cyber retail networks: Networks of retail outlets on the Net, connected through the VSATs (Very small aperture terminals) will provide a viable solution via public browsing points. These outlets will effectively address the PC penetration issue, while the VAST-based network will circumvent across-the-board gaps in the country’s infrastructure grid. Such a strategy may take the c. revolution to rural areas, where the potential is enormous.
It is very popular in open universities for distance education. Students from different locations can confer with their teacher who is based in a distant place. It is interactive and can be either audio or video. In general, most people think of a teleconference as a group of people interacting with each other by means of audio and video media with moving or still pictures.
Full-motion video is sometimes used to hold meetings among executives stationed at different locations. Not only can they hear each other, but they can also see each other’s expressions or discuss some visual display. This is, of course, rather expensive but effective.
The development of electronic communication is a continuous process, it developing each and every day. It changes our life and business gradually.
Related Content of Communication:
- Introduction to Communication
- What is the Purpose of Communication?
- Characteristics of Communication
- Advantages and Disadvantages of Communication
- The Communication Process
- Various Communication Techniques from the Managerial View
- Barriers to Good Communication
- How can Communication be Made More Effective