Job characteristics model Hackman and Oldham

Hackman and Oldham’s job characteristics model proposed that the relationship between core job characteristics and psychology states is moderated by an individual’s growth need strength.

Similarly, the relationship between the psychological state and personal and work outcome is moderated by growth need strength. Hackman and Oldham’s job characteristics model is summarized below:

Job characteristics model Hackman and Oldham


Hackman and Oldham’s Job Characteristics Model

Hackman and Oldham’s model is divided into three parts. These are:

  1. Core job characteristics
  2. Critical psychological states and
  3. Personal and work outcomes.

Core job characteristics include five aspects i.e. task identity, task significance, skill variety, autonomy and feedback. Critical psychological states encompass four elements. Finally personal and work outcomes include four factors.

If all these aspects work positively and in accordance with the organizational policies hoping organization can achieve its purposes in time. The above model is based on a research study. Due to the expiry of time and change of place sort limitations may limit the application of the model.

A. Core Job Characteristics

There are five core job characteristics in an organization. The five core jot characteristics are discussed below:

  1. Task Identity: Seeing a whole piece of work. Employees can complete task from beginning to end with an identifiable outcome.
  2. Task Significant: Importance of the job. The characteristic is determine by the impact the employee’s work has no others within or outside the organization.
  3. Skill Variety: The degree to which employees are able to do a number different tasks using many different skills, abilities, and talents determine; the skill variety.
  4. Autonomy: The degree to which employees have control over their work.
  5. Feedback: The degree to which the job offers information to employee regarding performance and work outcome.

B. Critical Psychological States

The three psychological states are defined in the following terms:

  1. Experienced meaningfulness: The degree to which employees perceive the work as being meaningful, valuable, and worthwhile.
  2. Responsibility: The degree to which employees feel accountable and responsible for the outcomes of their work.
  3. Knowledge of result:   The   degree  to  which  employees   know  and understand how well they are performing on the job.

C. Personal and work outcomes

Form types of personal and work related outcomes may be achieved on the basis of job characteristics and psychological supports. These are as follows:

  1. High internal motivation: Employees work more and with joy.
  2. High satisfaction: They get  satisfied  with their jobs  following  the fulfillment of needs.
  3. High work quality: Employees perform their duties for producing high quality goods & services.
  4. Low absenteeism and turnover: If core job features and psychological states behave positively, workers show low absenteeism and turnover also.

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1 comment for “Job characteristics model Hackman and Oldham

  1. Rose Polume Pongi
    November 22, 2015 at 11:15 PM

    This is a very clear and effective mode of delegating duties in our institution.

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