Most of the people don’t like the delay because they have less patience. These letters may be used by those firms and companies who have got complaints from customers due to delays in service delivery and they can make sure that this doesn’t happen again. The format of the apology letter for the delay delivery is given below for your use.
Apology letter for the delay
|Date: September 10, 2020
Dear valued customer,
Thank you so much for draw our attention into this matter. From this problem investigation, we will be able to know about the root of the problem and then we will find the solution to the problem and will make sure that no further delays will be made. You will be glad to know that we are sending you a complimentary gift as an apology so that you remained our valued customer. Our valued customers are our asset and this is our foremost priority that we satisfy our loyal customers.
In the future, we will exercise better organization to ensure that we are more punctual. We will make sure to keep you up to date on our offers. If you can offer additional insight as to how to improve our punctuality, we are willing to listen and learn.
Apology letter for late delivery
In business, punctuality is a very important thing. A businessman should be very punctual. If you are not sincere in your business, you can’t gain success. You have to send your delivery on time to run your business properly. You have to satisfy your clients and customer.
Always remember that “Customer satisfaction is a businessman’s first priority.” If you want to shine in the business world, you have to be very punctual, sincere, and polite. If you can’t deliver in time, you have to apologize to your client or customer. This will make a positive impression on you.
A sincere apology letter can help you to build your business career very smoothly. Always try to satisfy your customer. Here is another sample apology letter for the delay is given.
|Date: September 15, 2016
But when we were trying to send your goods, we came to know that there was vehicle strike and it will continue for two days. We were trying to contact with you but you didn’t reply our emails and calls. Because of the strike, we can’t send these goods to your home in time. Please accept my sincerest apology on behalf of our company. We are extremely sorry for not sending your goods on time. We are also sorry for the inconvenience that you have faced only because of us.
In our company, customer’s satisfaction is the first priority. For your satisfaction, we are sending you a (Tell what you like to send as the penalty). We hope that this won’t affect our two years relationship. In future, we will try that this kind of problem never happens again. We are also thankful for your patience. We will look forward to you.
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