Sample Apology Letter to a Company

A business apology letter should be very formal and sincere. There should be a specific reason behind the cause of apology. A sample apology letter to a company is provided on this page with the right format. It may help you to write a formal apology letter.

Sometimes unknowingly some mistakes happen. It can be very harmful to your business. If you have done any mistakes with customers, an apology letter is must be needed. It will help you to maintain customer’s faith in your service.

Apology letter to a company

Date: September 12, 2016


(Receiver’s Name)
(Name of the company)


Dear Sir,
Let me introduce myself, I am (your name), (your position), (company name). Please accept my sincerest apology for the inconvenience that you had faced because of us. It is with great concern that I address an incident you experienced with our customer service department. After hearing this issue, I would like to make an apology letter on behalf of my company. You are taking necessary steps to make sure that this type of problem does not happen again in future.

At our company, Customers satisfaction is our first priority and we take pride on it. But, it is a matter of sorrow that we can’t meet your expectations. Honestly, we deeply value of your relationship with us (or company name) and we also asked you to please feel free to provide feedback about our service.  Please give your valuable comments on our comment box. Your comments will help us to meet with our lacking’s. We will look forward to you and continue our service. If there I anything else that I can do, please let me know.


Yours Sincerely,
(Your Name)
(Your Position)


Apology Letter to a Company

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