Different Types of Organizational Counseling

Organizational counseling is divided into three types. This classification has been taken from the book organizational behavior by newsroom and Davis. The types of organizational counseling are briefly discussed below in following pages along with their advantages and disadvantages:

Types of organizational counseling

  1. Directive counseling.
  2. Non directive counseling.
  3. Participative counseling.
Different Types of Organizational Counseling

Types of Organizational Counseling

All of the above types of organizational counseling are described below

1. Directive counseling

Directive counseling mostly accomplished the counseling function of advice, but it also may reassure, communicate, give emotional release, and to a minor extent-clarity thinking.

  1. In Directive counseling is counselor centered.
  2. Here the counselor plays an active role.
  3. It explains the problem to the counseling and recommends solution.
  4. In other words the approach of the counselor in case of directive counseling is authoritarian.

Advantages of directive counseling

  • Directive counseling is done.
  • More attention to the clients.
  • Counselor tries to understand the problem of the client.
  • Client gets a proper guideline to follow.
  • The counselor plays and active role.

Disadvantages of directive counseling

  • Counselor is authoritarian here.
  • Counselor becomes more confidence.
  • Abuse of the authority.

So in short, in case of directive counseling, the counselor tries to understand the problem of the client and gives him the decision to follow. The client is required to follow the solution given by the counselor.

2. Non directive counseling

Non directive counseling was developed concurrently by two groups: Elton Mayo, Fritz Roethlisberger, and others at Western Electric Company and Carl R. Rogers and his colleagues.

It is the process of skillfully listening to and encouraging a counselee to explain troublesome and understand them. It focuses on the counselee rather than on the counselor as judge and advice; thus it is client centered.

  1. It is indirect in approach.
  2. Here the counselor does not play the authoritarian role.
  3. It is client centered.
  4.  Here counselor provides information to the client.
  5. And client makes an analytical overview of the problem of the counseling.
  6. Counselor does not make the decision.
  7. Counselor tries to make the problem clear to his client and then ask him to make the decision.

Advantages of non-directive counseling

  • Here the counselor does not play authoritarian role.
  • Non directive counseling is client centered.
  • Here client can take his or her own decision.
  • Counselor cannot be over confident.
  • Here client cannot be dominated.

Disadvantages of non-directive counseling

  • Here counselor does not play an active role.
  • Client faces a pressure that he has to think about his problem and take a decision.
  • Non directive counseling is indirect in approach.
  • Here counseling just provides information with a frustrated man or client should do but cannot give his decision to him. So in non directive counseling, the client is to make the decisions to solve his own problem. The counselor will not make the decision but help to take the decision.

3. Participative counseling

It is also called cooperative counseling. Participative counseling is a mutual counselor counselee relationship that establishes a cooperative exchange of ideas to help solve a counselor’s problems.

Participative counseling integrates the ideas of both participants in a counseling relationship; it is, therefore, a balanced compromise that combines many advantages of both directive and non directive counseling while avoiding most of their disadvantages.

Advantages of participative counseling

  • It is a suitable method of solving problem
  • The participants may be cooperative and sympathetic to the problem employee.
  • A useful solution may come out.
  • Implementation of solution may be easier.

Disadvantages of participative counseling

  • It is time consuming
  • It may create conflict of thought
  • Some participants may not be agreeable to the solution
  • Some participants might not manage time to participate

Iceberg model of counseling

Sometimes the feelings of the employee are hidden under the surface of a counselor’s communication than are revealed. For this reason, they constantly encourage the counselee to open up and reveal deeper feelings that may help solve the employee’s problem.

So these are some differences between the types of counseling. Both of these types are highly used in our organizational counseling program.

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